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We hope you love our stuff as much as we do, but if for some reason you are not 100% satisfied and need to return an item, you may do so within 30 days of purchase with receipt. Returned items must be in resell-able condition. Candy, Food and Perishable items may not be returned.
All credits or refunds will be applied to the original credit card used for payment. No credit or refund will be issued for items beyond the allowed return period of 30 days.
To complete a return or exchange of eligible items, please follow the instructions on the packing slip included with your order or bring to one of our stores. For an exchange, please make sure to also indicate the desired item number(s) and proper sizing (if applicable).
Please send items to:
301 N. Garden
Bloomington, MN 55425
In the event you no longer have your original packing slip, please print a copy of your Order Confirmation email and indicate your return or exchange request and include it with your package. Be sure to include your name, address, email, and phone number so we can confirm the origin of the order.
Legacy Toys does not pay to ship back returns or exchanges. You may return your package via the carrier of your choice, however; we suggest using a service that provides delivery confirmation and offers the option to put insurance on your package for the value of the item(s) enclosed.
Original shipping and handling charges (including customs fees, broker fees and tariffs for international shipments) are non-refundable.
No credit or item exchange will be issued until we have reviewed the returned item and it is found to be in new, unused, unlaundered condition (if applicable), with all original tags attached and original packaging and parts included.
If an item is returned in a condition that is not new and has been used or damaged, (including but not limited to being dirty, soiled, with hair, laundered, or damaged by smoke smell or liquids) no credit, refund, or other compensation will be issued.
Sales are final for all custom items, as well as Bargain Cave or Clearance items. Clearance items are products which are located in the Bargain Cave category, are marked "Clearance" on the product page, and/or for which the customer received a discount of 30% or more from the regular item price. No returns are accepted or refunds/credits allowed for Bargain Cave and Clearance items. Bargain Cave and Clearance items are limited to stock on hand.
Please allow 2-3 weeks for the arrival of your order and the processing of your exchange or refund once mailed.