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Bought 6 because they are so hard to find. My dog loves them. She plays for hours, and gets lots of exercise. So happy to find them.
I sent your company an email immediately after opening the top to tell you it was working correctly. Soon afterwards I received an acknowledgment of your receipt of the email and I have not heard back from you as to what your going to do about it. It is Christmas season and time is of the essence.
However the top itself is adorable